Shipping Policy

Last updated: March 13, 2026

Thank you for shopping with us. Below you will find all the information regarding the processing, shipping, and delivery of orders placed on our store.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Within Romania

We currently ship across Romania.

Estimated delivery times:

• Standard Delivery: 1–3 business days after dispatch

Shipping costs are calculated at checkout based on the delivery location and order weight.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status of your package.

Please allow up to 24 hours for tracking information to become active.

Incorrect Address

Please ensure that the shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your address, please contact us as soon as possible at:
contact@no29beautyclub.ro

Delivery Issues

If your package arrives damaged, opened, or if items are missing, please contact us within 48 hours of receiving the order. We may request photos of the package and products in order to investigate the issue.

Lost or Delayed Packages

While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control. If your order appears to be lost or significantly delayed, please contact us and we will assist you in resolving the issue.

Contact

If you have any questions regarding shipping, please contact us at:

Email: contact@no29beautyclub.ro
Business Name: NO 29 BEAUTY CLUB SRL

We are always happy to help and will respond as soon as possible.